Privacy Policy

1. Who we are

Shiveksha Labs Private Limited (CIN U62011KA2026PTC224173) is a software engineering and product studio based in Bengaluru, India. This Privacy Policy applies to our website at shivekshalabs.com (the "Site"). It does not govern the software, products, or services we build for clients — those are covered by the separate agreements (such as a master services agreement, statement of work, or non-disclosure agreement) entered into with each client.

2. Information we collect

We keep data collection to a minimum. We may collect:

• Information you give us. If you contact us — for example by emailing support@shivekshalabs.com — we receive the details you choose to share, such as your name, email address, company, and the contents of your message.
• Technical information. Like most websites, our hosting provider automatically logs basic technical data when you visit — such as your IP address, browser type, device information, referring page, and the pages you view — for security, diagnostics, and to keep the Site running reliably.
• Cookies. The Site uses only what is necessary to function. We do not use advertising or cross-site tracking cookies. If we add analytics in the future, we will update this policy first.

3. How we use information

• To respond to your enquiries and communicate with you about a potential or ongoing project.
• To operate, maintain, secure, and improve the Site.
• To comply with applicable law and enforce our terms.

We do not sell your personal information, and we do not use it for automated decision-making or profiling.

4. How we share information

We share information only where necessary:

• Service providers. Trusted vendors who help us run the Site and our business — for example cloud hosting (Amazon Web Services) and email providers — who process data on our behalf under appropriate obligations.
• Legal reasons. Where required to comply with law, respond to lawful requests, or protect our rights, users, and the public.
• Business transfers. In connection with a merger, acquisition, or reorganisation, subject to this policy.

5. Data retention

We keep personal information only for as long as needed for the purposes above — for example, to answer your enquiry and maintain our business records — and then delete or anonymise it, unless a longer period is required by law.

6. Security

We use reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent where processing is based on consent. To make a request, email us at support@shivekshalabs.com. We will respond within the timeframes required by law.

8. Third-party links

The Site links to other websites we operate or reference, such as bookmydarzi.in. Those sites have their own privacy policies, and we are not responsible for their practices.

9. Children

The Site is intended for businesses and adults. It is not directed to children, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be highlighted on this page.

11. Contact us

Questions about this policy or your data? Contact Shiveksha Labs Private Limited at support@shivekshalabs.com.
Registered office: Balaji Arcade, 472/7, 2 & 3 Floor, 20th L Cross Road, Koramangala VI Block, Bengaluru – 560095, Karnataka, India